shipping:
How long does shipping take?
Shipping usually takes 1 to 5 business days.
Do you offer international shipping?
Yes, we offer international shipping services to most global destinations.
What is the shipping cost?
Shipping costs depend on the shipping destination and the weight of the package, and you can calculate the cost during the ordering process.
Payment methods and cash on delivery:
What are the accepted payment methods?
We accept payment via credit cards, electronic payment services, bank transfer, and cash on delivery.
The Original Luxury Store offers you all payment methods:
Apple Pay
bank transfer
Visa
MasterCard
bezel
Installment plans through Tamara
Installment plans via Tabi
Cash on delivery
Can I pay upon delivery?
Yes, you can choose to pay upon delivery for a nominal additional fee.
Packaging:
Are gift packaging options provided for the products?
Yes, we offer luxury packaging options. Very, very luxurious packaging, and it's free. You can also give it as a gift.
Accessories for watches:
Are there any additional accessories included with the watch?
Yes, it comes with a box, warranty card, gift card, and a special cotton wipe for cleaning the watch.
Water resistance:
Is the watch water-resistant?
Yes, the watches are water-resistant and rust-proof.
Similar products:
How can I distinguish between different products?
We provide a detailed description of each product that explains the unique features and technical specifications of each watch.
Is there a refund option?
Yes, and the exchange and return policy is explained at the end of the store.
Adjusting the watch size:
Can I adjust the watch size to fit my wrist?
Yes, you can have the watch size adjusted by local watch shops.
Demand and quantity offers
How can I order from the store?
Steps to order from Asl Al-Fakhama store:
1- Add the products to the cart
2- Log in using your mobile number
3- Enter the code sent to your mobile phone
4- Fill in the address in the required fields
5- Choose your payment method, complete your order, and enjoy!
Are there any offers for bulk quantities?
For bulk orders, please contact us via WhatsApp at 0562708655
